Category Archives: accountability

7 Organizational Inputs into Employee Engagement: MMP#26

Employee Engagement: Monday Morning Percolator #26

To achieve full levels of employee engagement, efforts must come from organizations, leaders, and employees. This issue of the Monday Morning Percolator will outline 7 actions organizations can take to foster higher levels of employee engagement.

  1. Assess and remove any roadblocks or hurdles to employee engagement. Ask employees what could be removed or lessened to increase their level of engagement with the organization.
  2. Create a culture where employee engagement is valued, discussed, shared, and lived. Employee engagement needs to be both recognized and appreciated.
  3. Ensure that the top leaders within the organization are committed to employee engagement, engaged themselves, and they are willing and committed to investing organizational resources into the engagement initiatives.
  4. Move beyond measuring employee engagement to taking action on those measures. Attend to your metrics but focus on your people.
  5. Help employees see the benefit of employee engagement for themselves and their customers. Don’t let your engagement initiatives become organizational manipulations to merely squeeze out more productivity and discretionary effort from employees.
  6. Study your highly engaged employees to determine the vital behaviors they perform that contribute to their high level of engagement. Once those behaviors are determined work at spreading those behaviors to other people within the organization. Strive to make employee engagement a viral phenomenon for the organization.
  7. Educate leaders and managers within the organization on how to foster employee engagement and help leaders understand and leverage their key role in employee engagement efforts.

The next Monday Morning Percolator will be: How leaders can contribute to employee engagement.

Contact David Zinger to learn more about employee engagement.

Picture Credit: Chicago from Above by http://flickr.com/photos/stuckincustoms/409484853/

Breakthrough to Employee Engagement: MMP#24

Employee Engagement: Monday Morning Percolator #24

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How do you create a breakthrough to achieve fuller employee engagement for yourself and the people you work with? Often we feel stuck or disengaged. We want a breakthrough. But we are not sure how to proceed or even get started.

Lisa Haneberg offers a solution in her book: Two Weeks to a Breakthrough.

Lisa moves beyond simplistic pop psychology or self-management and offers a very practical and explicit method to get fully engaged.

She recommends taking 2 weeks to create the breakthrough and gives you guidance each day on how to proceed. The daily practice is the key to move beyond dreaming of change and breakthroughs to zooming towards your goal.

Each day is configured slightly differently but the practice consists of 3 fundamental components:

  1. Share your goal with others
  2. Take action that support your goal
  3. Make request that will help you move towards your goal

Share-Action-Request makes our breakthrough method public, tangible, and connected. I know one of the first times I tried this method I let the sharing part of the method slip. I thought I could just do it on my own. I now realize how important this was to create what I call an accountability allies – others who will both support and challenge me on my work.

Here is a short outline on the approach if you are a leader striving towards creating more engagement in your workplace:

  • You will get specific about what you are trying to achieve.
  • You will be talking with many people about your plans and actions to foster fuller employee engagement.
  • You will be taking multiple actions to increase engagement.
  • You will be requesting help – full employee engagement can not be achieved on your own.
  • You can monitor the progress and results.

One thing I love about Two Weeks to a Breakthrough is how short it is. If you did not get the results you hoped for you can start again with a fresh two weeks and use what you learned from the last breakthrough approach to ensure more success.

Fostering high levels of employee engagement will be both a service and a contribution you make to your employees and the organization.

How about it? What are you planning to do for the next 2 weeks? I hope you make a break for full employee engagement.

Get Perking:

  1. Read Lisa’s book: Two Weeks to a Breakthrough.
  2. Visit and engage in Lisa’s breakthrough blog.
  3. Learn from your own experience, apply the method and monitor results.

Blogging break…Retire Now

I will be taking a vacation from work and blogging for the next 3 weeks. Watch for this blog to resume full operations near the end of August. I am reprinting an article I wrote for Slacker Manager on Retire Now.

I believe “retirement” does not mean full disengagement, just as I do not believe that work means full engagement. I will be weaving some “retirement” into my summer…

Retire now: Weave retirement into your work even if you are in your 20s

In about 10 years the number of young people getting into the workplace will no longer be enough to replace retirees.

Tim Cork, a career coach, stated in The Globe and Mail, “if you are fifty-something and you can expect to live into your 80s, you should be thinking of this as half-time and not the beginning of the end.”

 He encourages older workers to think about a new career with these tips:

  1. focus on your strengths
  2. find your passion
  3. network
  4. create your brand
  5. do your homework
  6. take action
  7. don’t be discouraged
  8. have a support system

I don’t know about you but this would be the same advice I have heard for recent graduates from high school or university.

If you are younger you may be expected to work longer in your life.

Don’t wait for retirement, retire now.

Retire now…

Retire now  does not mean you stop working. It means you work at what interests you and what you care about.

Retire now  means that you take vacations, breaks, and time with your family.

Retire now  means you stop always trying to climb up the career ladder and enjoy being on the rung.

Retire now  means you “stop trying harder and try softer.”

Retire now  means you don’t always have to be connected or respond to each email within 22 seconds.

Retire now  means that you make contributions to society and you fully develop yourself.

Retire now  means you can take full satisfaction in what you have done in your life, even at 22 years of age!

Retire now  means you learn from the past, look forward to the future, but live in the ever changing current now.

Retire now  means that retirement is a part of working not apart from working.

Don’t wait for some magic age such as 50, 60 or 65. Don’t wait for some “retirement package.” Retire now.

Click, Slacker Manager, if you would like to read all 5 posts I wrote for Slacker Manager in the last week of July.

If you would like to read all 5 posts in David Zinger was lucky enough at 21 years of age, 32 years ago, to have listened carefully to Don, an 80 year-old-fried who said retirement was wasted on the elderly and that people 21 should be retired. David has been retired ever since while still actively working. Retirement is a way of living and working that can successfully reside within an active and full career. 

An Employee Engagement Six Pack (MMP #22)

Employee Engagement: Monday Morning Percolator #22

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Are you flying with a six pack of employee engagement?

In this case, I don’t mean half a dozen beers.

The six essential instruments in a light aircraft are often referred to as the six pack:

  • airspeed indicator
  • attitude indicator
  • altimeter
  • turn coordinator
  • heading indicator
  • vertical speed indicator

Do you monitor 6 strong “indications” of your employee engagement to get you successfully to your destination?

  1. Airspeed indicator – how fast can you move towards your goal?
  2. Attitude indicator – is everyone maintaining a strong and positive attitude and avoiding too much wobble?
  3. Altimeter – how high can you climb with fully engaged employees?
  4. Turn coordinator – are you responsive to change to turn back to employee engagement if you begin to drift off course? Can you feel exhilarated while making a steep turn?
  5. Heading indicator – do you stay vigilant about where you are headed?
  6. Vertical speed indicator – how quickly can you climb to new levels of employee engagement?

Grab a coffee, jump into the workplace cockpit, and prepare to take off with these indicators of employee engagement.

Of course, you could also grab a six pack of beer or root beer and have a down-to-earth discussion about employee engagement with the team of people you work with.

Making Employee Engagement “Mmm, Mmm, Good” Again (MMP #21)

Employee Engagement Monday Morning Percolator #21

campbell-soup.jpg

At the turn of this century, the Campbell Soup Company’s employee engagement was not “mmm mmm good.” In addition, soup sales were stagnant and the stock was slumping. The executive wanted to assess employee engagement but many employees, including managers, did not want to complete the anonymous Gallup employee engagement questionnaire and when the results were in, Gallup told Douglas Conant, the CEO, that it was the worst level of employee engagement they had ever seen.

Douglas Conant now focuses as much on employee engagement as he does on soup, manufacturing facilities, and marketing efforts:

Every day, you’ve got to be making deposits in the emotional bank account of your company. When people do something right, you have to celebrate it, and then you have to celebrate it again. And if they do something wrong, you have to thoughtfully call them on it, because this isn’t a patronizing culture, it’s a performance culture.

Conant believes that lifetime loyalty is a thing of the past, but said that doesn’t worry the young people joining Campbell Soup today right out of college.

They are not looking for a job for life; they want meaningful experiences where they can do something special and contribute. It’s not about security. It’s about making a better world.

Get Perking:

  1. Heat up performance and engagement for the benefit of employees and the organization by making the workplace a better place to be.
  2. Carefully craft the ingredients in your recipe to create chicken soup for the employee engagement soul? Make the cultural broth of your workplace performance based not patronizing or penalizing.
  3. Transform your organization so that employees are slurping up nourishing work and saying, “mmm, mmm, good” rather than cracking under too many demands, lack of meaning and trust, and an increasing sense of disconnection from the work and each other.
  4. Click here to read the New Jersey Star-Ledger article that inspired this post.

Photo Credit: Warhol @ Moma: Campbell Soup Series by http://flickr.com/photos/beberonline/207118541/